Find the answers to all your questions...
I have a discount code, but I don't know how to use it.
Using your discount code is very easy. Simply enter it in the "Discount Code" field in your shopping cart, and then validate it. Your shopping cart will automatically update the price using your discount.
I'm looking for a specific product.
You can use our internal search engine, which is located at the top of all the pages on our site, next to the ORECA Store logo. Enter your term in the search bar, such as the name of a brand: RED BULL RACING; a category: Steering wheels, carbon door panels; or even a specific type of product: MOTUL 10w40.
I can't find an item on the website, but it is in the paper catalogue.
At this time, not all items in our catalogue are on our website. In fact, some items are either too large to be delivered (roll cages for example), or they require special expertise to know which item to choose based on your specific needs. We'll gradually increase the number of items on our site. In the meantime, we recommend that you contact our experts at +33 (0)4 94 88 57 90 (price of a local call).
I forgot my username or password.
Your username is the email address you entered during registration (on our current site or former ones). If you can't remember your password, just click the "forgot password" link, located beneath the My ORECA space access, and enter your email address. You'll receive your new password within a few minutes (you may need to check your spam folder). Also, you can contact our customer service at +33 (0)4 94 88 57 90 (price of a local call).
I'm looking for my size for race suits, helmets, gloves, etc.
You will find at the bottom of every product page a sizing guide to help you find the perfect size.
I would like to pay by bank card, but my bank's website is asking me for a personal code.
In order to keep your bank transactions secure HiPay, our bank partner, has put in place secure payment by 3D Secure, innovative technology to protect you against bank card fraud. This new technology may require you to authenticate your identity on YOUR bank's website.